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Updated: March 23, 2026

OSPrint Service is a web application designed to make printing your documents quick and easy. With just a few simple steps, you can upload your PDF files and set your print options—all from one place. For current print rates, see the pricing page.

For the best experience, use an up-to-date web browser (for example, a recent version of Chrome, Edge, Safari, or Firefox).

Why we use PDF format

Here's why we prefer PDF documents over other formats such as DOCX (Word), XLSX (Excel), etc.:

Consistency across platforms

PDF files appear the same on any device or operating system, ensuring consistent printing results.

Maintains formatting

PDFs preserve all visual elements exactly as intended, including layout, fonts, and images.

Universal accessibility

PDFs can be opened with any PDF reader, eliminating compatibility issues.

System requirements & limitations

Before uploading your documents, please be aware of the following system limitations:

File limitations

  • Maximum file size: 50 MB per PDF
  • Maximum file name length: 60 characters (full name, including the extension)
  • Each file name must be unique within an order (you cannot add two files with the same name; rename one or pick a different file)
  • Maximum files per order: 10 files
  • Maximum pages per document: 300 pages

File format

  • Only PDF files are accepted
  • Files must be valid and not corrupted
  • Password-protected PDFs are not supported
  • Some PDFs may be rejected: PDFs such as interactive forms that use XFA (XML Forms Architecture) or other non-print content may be rejected for security reasons. If your file is rejected, see If your PDF was rejected below for how to fix it.
How to use OSPrint Service

To begin, click the Get started button on the home page to open the upload screen. Then follow the steps below to submit your documents for printing.

Each step is explained in detail to help you through the process.

1

Enter your name

Start by entering your full name in the name field at the top of the page. This is important because:

  • It helps identify your print job when you collect it
  • It serves as a backup way to find your order if you lose your order number
  • The staff can call your name when your prints are ready

Tip: Use your first and last name, written clearly and correctly.

2

Select service location

  • Explore the list of available locations
  • Select your preferred location from the list. This is where you will go to pay and pick up your printed documents.
3

Uploading your documents

Direct upload

  1. Look for the blue "Choose PDF" button
  2. Click it to open your device's file browser
  3. Find and select your PDF file(s)
  4. You can add up to 10 files at once
  5. The maximum file size allowed is 50 MB.
  6. The upload will start automatically

Remember: Only PDF files are accepted. If you have other file types, see our conversion guide below.

4

Managing your documents

After uploading, you can:

  • View your uploaded documents in the list with file name, page count, calculated cost, and file size
  • Remove any document by clicking the Remove button
  • Click Preview to view the document with navigation controls (zoom in/out, page navigation)
  • Use the Select pages feature to choose specific pages to print

Using the page selection feature:

  1. Click Select pages on any uploaded document
  2. A modal window will open showing thumbnail previews of all pages
  3. Click on individual page thumbnails to select or deselect them
  4. Use Select all to quickly select all pages
  5. Use Deselect all to clear your selection
  6. Selected pages will be highlighted with a blue border and checkmark
  7. The counter at the top shows how many pages you've selected
  8. Click Confirm selection when you're done

Example: If you have a 10-page document but only need pages 1, 5, and 7-9, you can select just those 5 pages. Your cost will be calculated based only on the selected pages.

5

Configure print settings

  • Review how printing is priced on the pricing page. Your Total cost is calculated from current pricing and your selections (documents, copies, pages, print options, etc.) and updates when you change them. For Auto-detect (color) printing, the total may be finalized after the system analyzes your pages.
  • The paper size is automatically detected, but you can select a different size if needed. Supported paper sizes include Letter, Legal, and Tabloid. (Availability varies based on your location of choice.)
  • Choose between Grayscale (Black & white) or Auto-detect printing modes. (Availability varies based on your location of choice.)
  • Select Grayscale (Black & white) if your document is entirely in black and white
  • Select Auto-detect if your document contains both grayscale (black & white) and color content, or if you're unsure of the appropriate print mode. This option will automatically detect the color of each page and apply the appropriate printing settings
  • Enable Two-sided printing if you want your document printed on both sides of the paper (also known as duplex printing).
  • Specify the number of copies needed
6

Submit and collect

  1. Review the Total cost displayed at the top of the form
  2. Verify all your settings (location, documents, print modes, copies, two-sided option)
  3. Click the green Submit button to finalize your order
  4. A success message will appear with your order number (e.g., OSPS2026-00123)
  5. Write down or take a screenshot of your order number — you'll need it to collect your prints
  6. Proceed to your selected location
  7. Present your order number to the cashier and make payment
  8. Wait for your name to be called when your documents are ready
  9. Collect your printed documents

To cancel an order after you have submitted, contact your selected service location directly. You cannot cancel or modify an order through this web application

Important: Keep your order number safe! If you lose it, you can still identify your order using your name, but having the order number makes the process faster.

Upload troubleshooting

Uploads fail or stop partway

  • Refresh the page and try uploading again. Large files are uploaded in parts; a stable connection helps.
  • Allow cookies for this site. The service ties your uploads to your browser session; if the session is lost, you may need to upload again.
  • Try another browser or turn off extensions that block scripts or storage for this site.

“Invalid” PDF or processing error

The file may be corrupted, not a real PDF, or in an unsupported form. Export or save a new PDF from the original app, or use How to convert your files to PDF. If you see a message about unsafe content, see If your PDF was rejected.

File too large or too many pages

Check System requirements & limitations (size, page count, and number of files per order). Split very long documents or reduce file size, then try again.

If your PDF was rejected

The system may reject PDFs that contain interactive form scripts, including interactive forms that use XFA (XML Forms Architecture), such as some government or embassy forms, or similar content, for security reasons. If your upload was rejected, you may see: "The file contains potentially unsafe content. Please upload a clean PDF document."

How to fix it

The quickest way is to use your operating system's Print to PDF:

  1. Open the rejected PDF in your usual PDF reader (e.g. browser, Adobe Reader, Preview, etc.).
  2. Use the app's Print option (e.g. Ctrl+P or ⌘+P).
  3. Choose the Print to PDF (or "Save as PDF") printer/destination and save as a new file.
  4. Upload the new PDF; it will contain only the visual content and no embedded code.

Exact steps for Print to PDF on your device are in the How to convert your files to PDF section (Windows, macOS, Chromebook, Android, iOS).

How to convert your files to PDF

Note: These methods work for Word (.docx), Excel (.xlsx), PowerPoint (.pptx / .ppt), other documents (including OpenDocument .odt / .ods and RTF), and images (JPG, PNG, HEIC, screenshots, scanned documents). Use Print to PDF or your app’s Save as PDF / Export as PDF options below.

Converting files on Windows

Using Print to PDF (Universal method):

  1. Open the document or image in any application (Word, image viewer, browser, etc.)
  2. Press Ctrl + P to open the print dialog
  3. Select Microsoft Print to PDF as the printer
  4. Choose paper size and click Print

Using Microsoft Word:

  1. Open your Word document
  2. Click File > Save As
  3. Choose save location
  4. Select PDF (*.pdf) in the file type dropdown
  5. Click Save

Using Microsoft Excel:

  1. Open your Excel workbook
  2. Select the worksheet to convert
  3. Press Ctrl + P
  4. Choose Microsoft Print to PDF
  5. Select print area:
    • Active Sheets
    • Entire Workbook
    • Selection
  6. Click Print

Using Microsoft PowerPoint:

  1. Open your presentation
  2. Click File > Save As (or Save a Copy)
  3. Choose PDF (*.pdf) as the file type and click Save

Alternative: File > Export > Create PDF/XPS Document (wording may vary by Office version). Fallback: press Ctrl + P, choose Microsoft Print to PDF, then Print.

Using Microsoft Word, Excel, and PowerPoint on the web (Office.com):

  1. Open Microsoft Edge, Chrome, or another browser and go to Office.com, or open your file from OneDrive on the web
  2. Sign in to your Microsoft account and open your file in Word, Excel, or PowerPoint online
  3. Click File > Save As > Download as PDF (or Export / Download as PDF—labels vary slightly by app)

Use this when you do not have the desktop Office apps installed or prefer working in the browser.

Converting files on macOS

Using Print to PDF (Universal method):

  1. Open the document or image in any application (Word, Pages, Excel, Numbers, Preview, etc.)
  2. Press ⌘ + P to open the print dialog
  3. In the bottom-left corner, click the PDF dropdown menu
  4. Select Save as PDF
  5. Choose your save location and filename
  6. Click Save

Microsoft Word, Excel, and PowerPoint for Mac:

  1. Open your document in Word, Excel, or PowerPoint
  2. Click File > Export
  3. Select Export As > PDF
  4. Choose export quality (Best for printing recommended)
  5. Click Export
  6. Choose save location and click Save

These steps apply to Word documents, Excel workbooks, and PowerPoint presentations (including decks).

Using Microsoft Word, Excel, and PowerPoint on the web (Office.com):

  1. Open Safari, Chrome, or another browser and go to Office.com, or open your file from OneDrive on the web
  2. Sign in to your Microsoft account and open your file in Word, Excel, or PowerPoint online
  3. Click File > Save As > Download as PDF (or Export / Download as PDF—labels vary slightly by app)

Use this when you do not have the Mac desktop Office apps installed or prefer working in the browser.

Using Apple's built-in apps:

  • Pages: File > Export To > PDF
  • Numbers: File > Export To > PDF
  • Keynote: File > Export To > PDF
  • Preview: File > Export as PDF (perfect for converting images, screenshots, and scanned documents)

Converting files on a Chromebook (ChromeOS)

Using Google Docs:

  1. Upload your document to Google Drive if needed, then open it in Google Docs (or create a new doc and import the file)
  2. Click File > Download > PDF document (.pdf)

Using Google Sheets:

  1. Upload your spreadsheet to Google Drive if needed, then open it in Google Sheets
  2. Click File > Download > PDF (.pdf) (you can adjust print settings in the export dialog if offered)

Using Google Slides:

  1. Upload your presentation to Google Drive if it is not already there, then open it in Google Slides
  2. Click File > Download > PDF document (.pdf)

Using Microsoft Word, Excel, and PowerPoint on the web (Office.com):

  1. Open Chrome (or your browser) and go to Office.com, or open your file from OneDrive on the web
  2. Sign in to your Microsoft account and open your file in Word, Excel, or PowerPoint online
  3. Click File > Save As > Download as PDF (or Export / Download as PDF—labels vary slightly by app)

On a Chromebook this is often the simplest way to turn Office documents into PDFs without installing extra software.

Using Print to PDF (Universal method):

  1. Open the page or document in Chrome (or another viewer that supports printing)
  2. Press Ctrl + P (or use the system Print menu)
  3. Choose Save as PDF or Print to PDF as the destination and save

Using the Files app or Gallery:

  1. Open the file, then use Print from the menu where available
  2. Select Save as PDF as the printer

For sensitive documents, prefer built-in ChromeOS, Google, or Microsoft options above rather than unknown third-party websites.

Converting files on Linux

Using Print to PDF from a browser:

  1. Open the document or webpage in Firefox, Chrome, or Chromium
  2. Press Ctrl + P to open the print dialog
  3. Choose Print to File / Save as PDF as the destination, pick a filename, and save

Using a PDF or document viewer:

In viewers such as Evince, Okular, or Document Viewer, open your file and use Print with destination Print to File / Save as PDF, or use File > Export as PDF if available.

Converting files on Android

Using Google Drive:

  1. Upload your document to Google Drive
  2. Open the document in Google Docs, Sheets, or Slides (presentations open in Google Slides)
  3. Tap the three dots menu (⋮) in the top right
  4. Select Share & export
  5. Choose Export as > PDF Document (.pdf)
  6. The PDF will be downloaded to your device

Using Microsoft Office Mobile:

  1. Open your document in Word, Excel, or PowerPoint mobile app
  2. Tap the three dots menu (⋮)
  3. Select Export
  4. Choose Export as PDF
  5. Select save location and tap Export

Using Print to PDF:

  1. Open the document or image in any app (Gallery, Photos, file manager, etc.)
  2. Tap Share or the share icon
  3. Select Print
  4. Choose Save as PDF as the printer
  5. Tap the PDF icon to save

Converting files on iOS (iPhone/iPad)

Using Apple's built-in apps:

  • Pages: Tap ⋯ > Export > PDF
  • Numbers: Tap ⋯ > Export > PDF
  • Keynote: Tap ⋯ > Export > PDF
  • Files app: Select document > Share > Create PDF

Using Microsoft Office Mobile:

  1. Open your document in Word, Excel, or PowerPoint
  2. Tap the three dots (⋯) or Share icon
  3. Select Export
  4. Choose PDF
  5. Select Export and choose save location

Using Print to PDF (Universal method):

  1. Open any document, image, or webpage (Photos app, Safari, Files, etc.)
  2. Tap the Share button
  3. Select Print
  4. Pinch out (zoom gesture) on the print preview
  5. Tap Share again to save the PDF
  6. Choose Save to Files or another location

Using online converters

Be cautious when using online converters with sensitive information

Recommended online tools:

  • Adobe's online converter
  • Google Drive (upload and download as PDF)
  • SmallPDF
  • ILovePDF
Need more assistance?

If you have any questions or encounter any issues, please contact your service location. For technical issues, bugs, or glitches, reach out to support@ostewart.com.